Heather Ackmann

Heather Ackmann is a PowerPoint MVP and globally-recognized instructional designer with 15+ years experience developing educational materials in virtual and face-to-face contexts, ranging from step-by-step processes for end-users to world-class professional support for fellow Microsoft Certified Trainers (MCTs). She has produced, designed, and narrated 200+ hours of video-based training, and is the author of Conversational Office 2016, designed to introduce new Office features. The book is free to download compliments of www.conversationalgeek.com.